Who we are

At Budgetbliss Kenya, your privacy is very important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website or make a purchase from us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of personal information to provide you with the best shopping experience. This information includes:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address.
  • Payment Information: Credit/debit card details or mobile money details (such as M-Pesa) for processing your orders.
  • Order Information: Product details, order history, and preferences.
  • Website Usage Information: IP address, browser type, device type, and pages visited on our site (collected through cookies and other tracking technologies).

2. How We Use Your Information

We use your information for the following purposes:

  • To Process Orders: We use your contact and payment details to process your orders and deliver your products. This includes billing, shipping, and customer service communications.
  • To Improve Our Services: We use data on your browsing behavior, order history, and preferences to improve our website and customize your shopping experience.
  • To Communicate with You: We may contact you for order updates, promotions, customer support, or other relevant communications related to your purchases.
  • To Enhance Security: We use your information to ensure the security of our website, prevent fraud, and protect your account.
  • For Marketing & Promotions: With your consent, we may send you promotional emails, newsletters, or offers related to our products and services. You can unsubscribe at any time.

3. How We Protect Your Information

We take your privacy seriously and implement various security measures to protect your personal data:

  • Secure Payment Processing: All payments are processed through secure channels (such as SSL encryption) to protect your financial information.
  • Data Encryption: Sensitive data, including payment information, is encrypted to ensure that it is protected during transmission.
  • Access Control: Only authorized personnel have access to your personal data, and we take steps to ensure it is not shared or exposed to unauthorized parties.

Despite these precautions, please understand that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us process payments, fulfill orders, or provide customer service. These providers are bound by strict confidentiality agreements and are only permitted to use your information to perform their services.
  • Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights or the safety of others, or investigate fraud or violations of our terms.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our website. Cookies are small text files stored on your device to help us improve your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie settings through your browser, but please note that disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You have the right to request access to the personal data we hold about you and correct any inaccuracies.
  • Opt-out of Marketing Communications: If you no longer wish to receive promotional emails, you can opt-out at any time by clicking the “unsubscribe” link in the email or contacting us directly.
  • Delete or Limit Data: You may request that we delete your personal information or limit how we use it, subject to any legal obligations we may have.
  • Data Portability: You can request a copy of your personal data in a structured, commonly used format to transfer it to another service provider.

To exercise these rights, please contact us at  info@Budgetbliss.coke.

7. Children’s Privacy

Our website and services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have inadvertently collected personal information from a child, please contact us so that we can delete the data.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to our website, and we are not responsible for the content or privacy practices of third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

We value your privacy and are committed to ensuring that your personal information is handled with the utmost care and respect.